Frequently Asked Questions
Below are some of the frequently asked questions our customers often have. Please feel free to contact us with any questions you may have at email@example.com or (216) 451-0666
Where are you located?
Our manufacturing plant is located in Cleveland, Ohio.
What are your office hours?
Regol-G Industries phone hours are 7:30 am to 4:00 pm EST.
What are your shipping charges?
We use UPS ground and ship by weight from Cleveland, Ohio.
When will I receive my order?
Most orders are shipped by the next business day.
Do I have to order a full box of 100 mouse pads?
No, but any order that is not a multiple of 100 must be ordered by calling 216-451-0666 and an extra handling fee of $10 will be applied.
Do you create custom mouse pad shapes?
Yes, we can manufacture mouse pads in any shape or size. Contact us for more information.
Can you supply large orders of 1000 pieces or more?
Yes, we welcome large orders and can give you our special bulk order pricing. Call us for details.
What are your mouse pads made of?
The fabric tops of our mouse pads, coasters, and wrist rests are 100% polyester. The bases are slip-resistant neoprene rubber.
Who do I contact if I have a question or problem?
Contact us directly at either 216-451-0666 in Cleveland or email: firstname.lastname@example.org if you have any questions regarding your order or our products.